Support for employees
New joiners and field teams ask the assistant instead of interrupting a colleague.
Answers come from your policies, with a link to the exact document and clause.
Onboarding Internal helpdeskIt answers employees and customers from your documents, policies and system data in seconds, instead of sending them hunting through folders and old threads.
Get in touchEach assistant is set up for one job. More jobs means more assistants, and the knowledge base behind them can be shared in full or in part.
New joiners and field teams ask the assistant instead of interrupting a colleague.
Answers come from your policies, with a link to the exact document and clause.
Onboarding Internal helpdeskA rep needs the terms for a specific client, and the answer is spread across four systems.
The assistant pulls the current terms, stock and history and answers in one message.
CRM Product catalogueContracts, regulations and specifications nobody has time to read end to end.
Ask a question about a document set and get the answer plus the source paragraph.
Contracts ComplianceAn error code sends the engineer digging through manuals on site.
The assistant returns the procedure, the video and the next step for that exact code.
Field service ManualsInstead of "go ask someone", the assistant answers in seconds and shows the source under every reply, so the answer can be checked.
How many days of paid leave do I have left this year?
You have 12 working days left. Requests go through the HR portal at least 14 days in advance.
Leave policy, section 4.2What discount tier applies to Northwind on the next order?
Tier 3, twelve percent. They passed the annual volume threshold in October, so the tier holds until the contract renews in March.
CRM: contract 4471Error E-217 on the dispenser, what do I check first?
Card reader alignment. Open the front panel, reseat the ribbon cable, then run the self-test. If it repeats, replace the reader module.
Service manual, rev. 9Gartner
Harvard Business Review
Yakov & Partners
We keep it lawful and sensible: data is processed to your compliance requirements, and the model and the hardware are chosen for the task, without overpaying for tokens or idle servers.
Documents and conversations never leave your perimeter. That keeps the solution compatible with GDPR, HIPAA and internal security policies.
We deploy on your servers or in your cloud, whichever your data policy requires. We size the hardware for the load or fit into what you already run.
Cloud LLMs or open-source models inside your perimeter. We test candidates on your own scenarios during the first stage and pick by result, not by hype.
The assistant answers from live ERP data in plain language: stock, documents, reference data, statuses.
It only reaches the data you opened to it, within the permissions granted to the person asking. It cannot wander into the rest of the database, and it writes nothing back without a human confirming.
What you can ask
We take one process, agree on the metric that proves it worked, and check what data already exists.
We assemble a knowledge base from a slice of your data and show the assistant answering real questions.
We connect the systems the answers depend on and set the access rules per role.
We run it with a pilot group, tune it on their questions, then train the rest of the team.
A scripted chatbot follows branches somebody wrote by hand and stops at the first unexpected question. An assistant retrieves from your own documents and data and composes the answer, which is why it also cites the source. You can check every answer instead of trusting it.
It answers strictly from the sources you connected, and when it finds nothing it says so instead of guessing. Every answer carries the document and the clause it came from, so a reviewer can verify it in one click.
Anything with an API: ERP and CRM systems, document storage, wikis, ticketing, databases. Documents can be in any common format, including scans, which we run through recognition first.
The assistant only reaches data you opened to it, and only within the permissions of the person asking. It never crosses into the rest of the system, and any change it makes waits for a human to confirm it.
Yes, though it usually costs more: a self-hosted model needs a GPU server, rented or bought. So while the task involves no sensitive data, most teams start on cloud LLMs. When the data is sensitive, we deploy an open-source model inside your perimeter: the model, the knowledge base and the logs never leave the company, which is what GDPR and internal security reviews ask for. We do it end to end, including the servers, the deployment and the access rules.
Business processes change and the solution grows with them: we refresh the knowledge base as your policies and products change, extend the scenarios to neighbouring tasks, and move to stronger models as they ship. You can run this yourself or hand it to us as support.

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