Azure-based Chatbot: Assistant for Students of a University in the USA
The goal
Automation of communication between the American university, its applicants, and students. Reduction of the workload of operators and costs associated with the call center operations. Providing users with accurate information from the university's data 24/7. Segmentation of applicants into multiple distinct audiences for marketing purposes.
Timeline
4 monthsYear
2023
Project team
- Daniil Semenov
Head of Project Management
- Ilya Smirnov
Project manager
- Maksim Klimnichenko
Business analyst
- Andrey Paskarenko
Frontend developer
- Daniil Boiko
Frontend developer
- Yan Bortsov
Backend developer
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