Product: LLM chatbot

The standard scenario for a chatbot is when a person enters a chat with a problem, sees that they are talking to a bot, and writes "Get me the operator." 70% of users do this.

To solve this problem, we create AI chatbots based on LLM. Thanks to this, 70% of users get the necessary information without the involvement of an operator.

1. Company's Customer Bot - answers to customer questions and automates the sales funnel.

2. Internal bot - assistance to employees in completing daily tasks.

Implementing a bot reduces the workload on operators and decreases the expenses. Each operator requires extensive training. In contrast, a chatbot is already trained during the development stage and is ready to respond to users. Implementing a chatbot once means reducing the number of required operators.

Customers promptly receive reliable information, thus remaining in the sales funnel. Conversion to sales increases. The number of users who leave the page due to incorrect robot responses or long operator responses decreases.

LLM stands for "large language model." This is artificial intelligence trained on vast amounts of textual information. Thanks to this technology, the chatbot can converse in natural language, thus providing real assistance to your customers and employees.